Ban-compliance for MA towns, run by a Worcester family.
Bincentives operationalizes the Massachusetts textile-disposal ban, turning a compliance burden into a free amenity for residents. RFP-ready credentials, MA-DEP-aligned diversion reporting, and a dedicated town liaison who answers the phone in person.
WBE-certified by the MA Supplier Diversity Office.
Statewide certification for women-owned businesses serving public, private, and institutional buyers.
Download cert PDF- Procurement-eligible for state and municipal supplier-diversity preferences.
- Eligible toward corporate ESG / supplier-diversity reporting (Tier-1 spend).
- WBE certified through the MA Supplier Diversity Office, the only WBE textile recycler in the region.
- Family-owned, woman-led at the principal level.
What we put in the packet.
Six capability areas, six paperwork answers. Insurance certs, license details, and supplier-diversity attestations sent on the day you request the packet.
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WBE-certified by MA Supplier Diversity Office
Procurement-eligible for state, municipal, and corporate supplier-diversity preferences. Annual renewal on file.
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Commercial auto plus general liability
MA HIC license on file. Insurance certificates available on request, listing the town as additional insured.
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MA-DEP-aligned diversion data
Monthly reports with pounds collected, diversion pathway, and compliance impact. ESG-format on request.
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Town liaison protocol
Bill or Vanessa contact each new town's DPW or sustainability lead before bins land. Quarterly impact emails.
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Five-business-day move-or-remove SLA
Bin can be moved or removed within five business days, no questions, no fees. The relationship matters more than the placement.
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Optional town-named placard
Architectural bin design with optional town or company name in vinyl. Refinished every 12 months.
A named relationship before the bin lands.
Bill or Vanessa makes the first call to your DPW or sustainability lead. Bins are placed only after written agreement on location and reporting cadence.
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Identify
DPW director, town manager, sustainability coordinator, planning board chair, or school superintendent.
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Reach out
Bill or Vanessa make a personal call or email. License, insurance, and WBE certification shared up front.
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Place
Site selection respects town placement preferences. Town hall, transfer station, school, or partner property.
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Report
Quarterly email with bin pounds collected, diversion pathway, and MA-textile-ban compliance impact.
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Resolve
Any resident complaint reaches us within one business day. Resolution within five days max, no exceptions.
Five fields. Bill calls in 24 hours.
RFP packet includes WBE certification, license, insurance certs, MA-DEP-aligned reporting samples, and a town liaison brief. Sent the day you ask.
Municipal questions, answered.
- Is Bincentives insured?
- Yes. Commercial auto and general liability on file. Certificates available on request, listing the town as additional insured.
- How often are bins serviced?
- Seven days a week. Service cadence increases at first overflow report. No bin overflows are tolerated on a town placement.
- What happens if a resident complains?
- Any complaint reaches us within one business day. We respond to the town and the resident within 24 hours. Resolution within five days max.
- What if the town wants the bin removed?
- Within five business days, no questions, no fees. The relationship matters more than the placement.
- Can we get diversion data for our reporting?
- Yes. Monthly MA-DEP-aligned reports with pounds collected, diversion pathway, and compliance impact. ESG-format on request.
- Is there a minimum commitment?
- No contract minimum on bin count. We are RFP-driven. Let us talk timeline first.
- Who is our point of contact?
- Bill Randell or Vanessa Costa. Named relationship, personal outreach. Peter (Drive Coordinator) handles operations day-to-day.